Valerie has worked for this highly successful training consultancy for the past 8 years. She is recognised for her expertise in the field of Personal Assistant and Secretarial Development courses, Critical Thinking, Business Writing, Presentation, Negotiation and Communication Skills.
She creates and delivers custom keynote speeches for organisations, based specifically on their needs, issues and interests. She captures and fascinates her audience with her knowledge, insight and wisdom. Julie has the ability to motivate people to take deliberate and consistent action to accomplish their goals and objectives. She also writes leadership and self-development articles for organisations and upmarket business and other magazines.
She consults to several executives and serves on several forums, where she advises on implementation of professional skills programmes.
We live the work we lead; we love the work we do
Personally, we don't stay static, nor does Skills for Business Development Incorporated. It keeps changing, evolving and developing just like people do. Some years ago someone asked us how we saw our future, and we said, "We'll keep doing this till it isn't fun anymore. Then we'll do something different."
What keeps it fun is the relationships we have with our clients, our colleagues and our work. We have a commitment to innovation and to 'moving the furniture' every six months to keep things fresh. We don't accept failure; we keep looking for other ways to do things. We like overturning the status quo so we can see what's on the other side.
We're quirky, creative, accessible, unpredictable, adventurous and dead serious about giving our clients the absolute best professional personal development programmes they can get.
Skills Development Trainer
Samaria has extensive experience in training and consulting in various Soft Skills: ‘Being Team Leaders’, Building and Sustaining Teams, Change Management, Communications, Telephone Skills, Presentation Skills, Assertiveness, Problem Solving, Conflict Management, Customer Care and Time Management.
She is a very energetic and disciplined facilitator who adds great value to the lives of her learners.
Learn Avidly. Question Repeatedly. Put what you have learnt into Practice Intelligently.
Project Management Facilitator and Certification Practioner
Our Lecturer, Mark comes from a project team leader, project management and project directorship background in managing multiple successful SAP and Oracle ERP Solution implementations for organisations in the manufacturing industry for over 8 years. His track record saw him manage working on local and offshore projects for KPMG, Deloittes Consulting and Infowave. Mark also managed the projects service delivery of the SAP Business Unit for Core People and Iocore and has recently completed a 2 year tenure at Bytes Technology Group where ran the SAP Division a Divisional Director of Bytes Systems Integration working across sales and delivery of the divisions service offerings.
Prior to his appointment at Bytes he also occupied the role of Divisional Operations Manager - Telco for Venture Communications. (now Q-Venture) Mark was responsible for managing the Project Management Office based in South Africa and a team of project managers in 6 countries who were building GSM Base Station sites for the Venture Communications customer base.
Mark also delivers lecturing services for Rosebank College as well as Damelin Management School where he lectures Fundamentals and Advanced Project Management courses.
Telephone Techniques, HIV-AIDS Management in the Workplace, Interviewing Skills, Labour Relations made easy, Business Process Management, Presentation Skills for Managers, Small Business Management, Introduction to Personnel Management, Business Etiquette, Conflict Management, Effective Presentations, Managing Employee Conduct, Coaching. Managing Mentoring, Negotiation Skills , Performance Management Fundamentals, Teambuilding, Leadership, Professional Skills for Secretaries, Business English & Writing Skills , Minutes & Meetings, Reception Skills , Train the Trainer, Project Management Foundation, Effective Presentations - Includes MS PowerPoint
Simple Accounting, Basic Fundamentals of Bookkeeping, Basic Project Management, Smoking at work, Alcohol and Drug Counseling , Anger Management, Self-Management, Business Administration Management MBA, Negotiation Skills, Performance Management Fundamentals, Conflict Management, Assertiveness Skills, Critical Thinking, Coaching. Managing Mentoring, Problem Solving and Decision Making Techniques, Stress Management, Time Management , Defusing Hostile Clients, Customer Service training, telephone skills
Sales Management, Advanced Project Management, human resources for secretarials, professional skills for executive secretaries, financial secretarial course, secretarial masters of business administration course, receptionist training workshop, marketing assistant course, training, courses, workshops, soft skills development, black empowerment, soft skills training, business writing course, minute taking course, tea lady course, cleaning lady course, domestic worker training
SKILLS FOR BUSINESS DEVELOPMENT
The Receptionist Course covers all key aspects of proper conduct and practices in the reception area and also equips call centre staff with the practical skills to operate productively and efficiently in this environment. Communication skills, business writing, presentation skills, project management, public speaking, skills training, business skills, skills development, management training, management skills, leadership skills, Receptionist courses, hotel receptionist training,Reception Academy, Secretarial Courses, Receptionist Courses, Corporate Training, Soft Skills Training, Customised Training, training courses, computers, Microsoft Word, Excel, Powerpoint, human resources management, sales and marketing