SKILLS FOR BUSINESS DEVELOPMENT, INC.
                                THE GROWING IMPORTANCE OF SOFT SKILLS IN THE WORKPLACE

How does business sense affect Skills Development? More importantly, how does lack of Skills Development affect you in the business world?

Imagine you place an ad in a newspaper phone and ask for the classified section. The phone was answered very professionally and quickly. The ad was typed up and emailed for checking and approval. A quote emailed to you. The ad and price was approved and given a go ahead. The ad appeared on the day that it was supposed to, in the correct column. The invoice was posted. The quoted amount was the invoiced amount. The accounts department processes you credit card. Transaction complete.

Additional Skills Development necessary none. Would I do business with them again yes.

Imagine the same scenario, you place an ad in a newspaper phone and ask for the classified section. The phone was answered by the wrong department and took ages to get through to someone who could answer a basic question. The ad was typed up and emailed for checking and approval. A quote emailed to you. The ad and price was approved and given a go ahead. The ad appeared on the wrong day that it was supposed to, in the incorrect column. The invoice was posted. The quoted amount was not the invoiced amount. The accounts department processes your credit card for the wrong amount. You pick up the phone, try speak to a manager who can sort out all your problems but no one can help you. Transaction complete.

Additional Skills Development necessary plenty. Would I do business with them again not likely.

Skills Development costs money. Some of our clients are quite taken aback by how much they need to spend, until we explain to them how much first world countries spend on training and explain how important skills are to the country and their business. At the same time we help them identify various actions that they have taken which is eligible Skills Development. The question to ask is what is the cost to their business by not spending on Skills Development? How much are they advancing their business by spending on Skills Development?

Telephone Techniques, HIV-AIDS Management in the Workplace, Interviewing Skills, Labour Relations made easy, Business Process Management, Presentation Skills for Managers, Small Business Management, Introduction to Personnel Management, Business Etiquette, Conflict Management, Effective Presentations, Managing Employee Conduct, Coaching. Managing Mentoring, Negotiation Skills , Performance Management Fundamentals, Team building, Leadership, Professional Skills for Secretaries, Business English & Writing Skills , Minutes & Meetings, Reception Skills , Train the Trainer, Project Management Foundation, Effective Presentations - Includes MS power point Simple Accounting, Basic Fundamentals of Bookkeeping, Basic Project Management, Smoking at work, Alcohol and Drug Counsel ling, Anger Management, Self-Management, Business Administration Management MBA, Negotiation Skills, Performance Management Fundamentals, Conflict Management, Assertiveness Skills, Critical Thinking, Coaching. Managing Mentoring, Problem Solving and Decision Making Techniques, Stress Management, Time Management , Defusing Hostile Clients, Customer Service training, telephone skills Sales Management, Advanced Project Management, human resources for secretaries, professional skills for executive secretaries, financial secretarial course, secretarial masters of business administration course, receptionist training workshop, marketing assistant course, training, courses, workshops, soft skills development, black empowered, soft skills training, business writing course, minute taking course, tea lady course, cleaning lady course, domestic worker training, over 200 affordable distance learning courses to students throughout South Africa, Training, Corporate Training, Soft Skills Training, Customised Training
training, south Africa, training south Africa, frontline training, frontline, Receptionist training, Entry Level, Receptionist, Telephonist, Executive Receptionist, Time Management, Superior Quality, Customer Service, Call Centre Skills, Sales Presentation,Collecting Debts, Assertiveness Skills, receptionist, telephonist,
THE LEARNING ACADEMY
OF SOUTH AFRICA
HOT UPCOMING COURSES
2018
click here
Learn Avidly.
Question Repeatedly.
Put what you have learnt into
Practice Intelligently.