South African public workshops and customised in-house training
WHAT WE DO ...

SPECIALISTS IN PROFESSIONAL AND SOFT SKILLS DEVELOPMENT TRAINING PROGRAMMES -

We recognise that the heart of any organisation is its support staff. No executive can operate at peak performance if his or her personal assistant is not super efficient, financial staff knowledgeable and ethical and everything from travel bookings, to reports, PowerPoint presentation’s, customer service, debt collection, newsletters, events and building the team is competently done by every cog in the organisational wheel.

Middle level professionals too need constant knowledge infusions to keep at the top of their game. And entry level graduates need to know the techniques to apply theory into effective practice to perform optimally in today’s challenging business environment. Major employers like Edcon and PriceWaterhousecoopers, who employ tens of thousands of staff, ensure that every staff member receives at least a week of training every year. Can your organisation afford to do less?

Skills for Business Development has extensive experience in training. Courses are updated frequently. Feedback forms are analysed and changes implemented if necessary. The company responds directly to requests from corporates and government to design courses that meet new business challenges.  We provide engaging, interactive workshops for executive management, middle management, and non-management personnel to develop and strengthen leadership skills & other skill building and strategy development workshops. We help organisations improve performance, capitalize on change, and pursue their vision. We help you assess current leadership & other skills, put appropriate development plans in place, and measure progress

Facilitators are drawn from the top ranks of business, academia, the legal fraternity and other specialised areas. Every course is a dynamic presentation of necessary theory, hands-on practical applications and motivation. The day after you or your staff attend a Skills for Business Development course there will be a measurable improvement in performance.

We are committed to improving productivity in business. This is achieved by identifying and developing the competencies, abilities and behaviours of staff at all levels to strive for continuous improvement & make practical contributions to the growth of the business. At the same time staff identify with their value-adding roles, grow in confidence and experience a sense of personal achievement.

Skills Development Training in the Workplace
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Telephone Techniques, HIV-AIDS Management in the Workplace, Interviewing Skills, Labour Relations made easy, Business Process Management, Presentation Skills for Managers, Small Business Management, Introduction to Personnel Management, Business Etiquette, Conflict Management, Effective Presentations, Managing Employee Conduct, Coaching. Managing Mentoring, Negotiation Skills , Performance Management Fundamentals, Teambuilding, Leadership, Professional Skills for Secretaries, Business English & Writing Skills , Minutes & Meetings, Reception Skills , Train the Trainer, Project Management Foundation, Effective Presentations - Includes MS PowerPoint
Simple Accounting, Basic Fundamentals of Bookkeeping, Basic Project Management, Smoking at work, Alcohol and Drug Counseling , Anger Management, Self-Management, Business Administration Management MBA, Negotiation Skills, Performance Management Fundamentals, Conflict Management, Assertiveness Skills, Critical Thinking, Coaching. Managing Mentoring, Problem Solving and Decision Making Techniques, Stress Management, Time Management , Defusing Hostile Clients, Customer Service training, telephone skills
Sales Management, Advanced Project Management, human resources for secretarials, professional skills for executive secretaries, financial secretarial course, secretarial masters of business administration course, receptionist training workshop, marketing assistant course, training, courses, workshops, soft skills development, black empowerment, soft skills training, business writing course, minute taking course, tea lady course, cleaning lady course, domestic worker training
THE LEARNING ACADEMY
OF SOUTH AFRICA
HOT UPCOMING COURSES
2018
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